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Support

Help Center

Quick answers to common questions about ordering, delivery, and your account.

01

Account Help

  • Q How do I update my email or phone?
    A Open the sidebar and go to My Account.
  • Q Where can I set a default delivery address?
    A Go to Settings and save your address and notes.
  • Q Where do I see my favorites or order history?
    A Use Favorites and My Orders in the sidebar.
02

Login & Password

  • Q How do I reset my password?
    A Use Forgot Password on the sign-in screen.
  • Q Which email should I use to sign in?
    A Use the email you registered with.
  • Q I did not get the reset email.
    A Check spam and try again.
04

Delivery

  • Q How do I place a delivery order?
    A Select Delivery and add a valid address.
  • Q When do I see delivery time?
    A It updates after you add an address.
  • Q Where are fees and tips shown?
    A They appear at checkout before you place the order.
05

Pickup

  • Q How do I see pickup times?
    A Select Pickup to see Ready In times.
  • Q What affects pickup time?
    A It depends on restaurant prep time.
  • Q Where is the pickup address?
    A It is listed on the restaurant page.
06

Orders & Tracking

  • Q Where can I see my orders?
    A Use My Orders in the sidebar.
  • Q How do I track order status?
    A Status updates appear in your order list.
  • Q My order seems delayed.
    A Check the restaurant status first.
07

Payments & Pricing

  • Q What payment methods can I use?
    A Methods vary by restaurant and show at checkout.
  • Q Where do I see totals, fees, and taxes?
    A They are shown before you place the order.
  • Q Can I add a tip?
    A Yes, during checkout.
08

Favorites & Offers

  • Q How do I save a restaurant?
    A Tap the heart icon.
  • Q Where do I find favorites?
    A Open Favorites in the sidebar.
  • Q How do I spot deals?
    A Look for Top Offer badges.
09

Troubleshooting

  • Q The page is not updating.
    A Refresh the page and try again.
  • Q Delivery is not available.
    A Switch to Pickup if you do not have a delivery address.
  • Q Delivery estimates look off.
    A Clear and re-enter your address.